From opening an account to withdrawals, bonuses, and betting rules — find everything you need in one place, explained in plain language.
Choose any category below — each one has detailed guides and solutions.
Create your account in just a few steps and get a 100% welcome bonus on your first deposit. Follow the guide below and the whole process takes under 5 minutes.
Enter your correct mobile number during registration. You'll need this number to verify your identity for future withdrawals.
If you're new to online betting or casino platforms, you probably have a lot of questions — how do I deposit, how long does a withdrawal take, are bonuses real, is my account safe? 8mbit's Help Center was built to give you straightforward, honest answers to these questions — no confusing jargon, no runaround, just clear and practical information.
The most common issue our support team hears about is forgotten passwords. On the 8mbit login page, click "Forgot Password" and a reset link or OTP will be sent to your registered mobile number. Use it to set a new password. If your mobile number has changed, contact us via live chat and submit a copy of your National ID or birth certificate to verify your identity.
Account suspensions typically occur when multiple accounts are operated from the same device or network, or when bonus terms are violated. Under 8mbit's policy, each person is allowed only one account. If you believe your account was suspended in error, contact our support team by email — reviews are generally completed within 24 hours.
Missing balance after a deposit is a common issue. Most of the time, it's caused by not submitting the transaction ID correctly or failing to submit the form after sending the payment. When depositing on 8mbit, first send the money to the designated number, then enter the transaction ID you received into the deposit form and submit. If your balance hasn't updated within 15 minutes, take a screenshot of the transaction and send it to live chat.
The most common issue with withdrawals is incomplete KYC verification. To make your first withdrawal on 8mbit, you'll need to submit a photo of your national ID or passport to verify your account. Once verified, all future withdrawals are typically processed within 3–10 minutes. The minimum withdrawal amount is ৳500.
There's a common misconception about bonuses — many people assume bonus funds can be withdrawn directly. In reality, you need to place a certain amount in bets before a bonus can be withdrawn; this is known as the wagering requirement. For example, if you receive a ৳1,000 bonus with a 10x wagering requirement, you'll need to place a total of ৳10,000 in bets before withdrawing. Most 8mbit bonuses carry a wagering requirement of 8x to 15x, which is quite reasonable compared to the market.
To earn a referral bonus, the friend or contact you refer must register using your referral link and complete their first deposit. You can find your referral link on your profile page. Referral bonuses are typically credited to your account within 24 hours.
Before you start Sports Betting on 8mbit, it helps to understand how odds work. Our platform uses Decimal odds. For example, if a team's odds are 1.85 and you bet ৳1,000, a win pays out ৳1,850 (including your original stake). In live betting, odds shift in real time, so placing your bet at the right moment matters. Pre-match bets generally offer higher odds.
8mbit's policy on void bets is straightforward — if a match is abandoned or declared inconclusive, your stake is refunded. However, certain markets (such as first innings result) may still be settled on a partial match. Full betting rules are available on the Terms & Conditions page.
If the guide didn't answer your question, our support team is always here to help.
No 8mbit support agent will ever ask for your password or OTP. If anyone requests this information, end the chat immediately and report it to our security team.
